*Effective Date: July 10th, 2024*
*Introduction*
At Riviera Medical Center, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our SMS communication service.
*1. Information We Collect*
We may collect the following types of information:
– *Personal Information*: Name, phone number, email address, and any other information you provide during your interactions with us.
– *Appointment Information*: Details about your appointments, treatments, and services provided by our clinic.
– *Communication Preferences*: Your consent to receive SMS messages, email communications, and other promotional materials.
*2. How We Use Your Information*
We use the information we collect for the following purposes:
– *To Provide Services*: To schedule appointments, send appointment reminders, and provide information about our services.
– *To Communicate*: To send you SMS messages and emails with information about your appointments, promotions, and updates. If you wish to opt out, you can reply STOP to any SMS message.
– *To Improve Our Services*: To analyze how our services are used and improve our offerings.
– *Phone numbers and SMS consent will never be shared with third parties or affiliates under any circumstances.
*3. How We Obtain Consent*
Consent to receive SMS messages can be obtained through various channels:
– *Website*: When you provide your phone number and consent on our website.
– *Phone Calls*: During phone calls with our clinic, we will ask if you want to receive SMS messages about future appointments and promotions. If you agree, your consent will be recorded in our system.
*4. Opt-Out Instructions*
If you wish to stop receiving SMS messages from us, you can opt out at any time by replying STOP to any of our messages.
*5. Disclosure of Your Information*
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
– *Service Providers*: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
– *Legal Requirements*: We may disclose your information when required to do so by law or in response to a subpoena.
*6. Data Security*
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and protected by industry-standard encryption.
*7. Your Rights*
You have the right to:
– *Access*: Request a copy of the personal information we hold about you.
– *Correction*: Request correction of any incorrect or incomplete information.
– *Deletion*: Request the deletion of your personal information, subject to certain exceptions.
– *Objection*: Object to the processing of your personal information for direct marketing purposes.
*8. Changes to This Privacy Policy*
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
*9. Contact Us*
If you have any questions about this Privacy Policy, please contact us at:
Riviera Medical Center
3235 Hillcroft St. Houston TX 77057
(713) 637-4372